“I broke my back just from picking up some shopping” – Frances’ story

Blog | Real stories

17 Oct 2025

I’m a singer and composer, so I have an active job with physically demanding work such as setting up and carrying sound gear. But once lockdown came, all of this suddenly stopped. My husband was clinically vulnerable so I was basically locked away for a few years, becoming significantly less active than before.

On 1st April 2023, I bent down to pick up a box of vegetables that had been delivered to the house and felt a ‘pop’ in my back - the worst April Fool’s Day joke in the world! The pain became unbearable, but I assumed it would get better over time. I tried to carry on as normal and did a gig, followed by a presentation at an exhibition later that week, which required a lot of bending and lifting.

When I got back to the hotel, I couldn’t stop screaming with the pain. We tried everything – I got into the bath for some relief and couldn’t get out of it again – it was just awful. I was struggling even to get out of bed, so I went to see my osteopath, who advised that I needed an X-ray which was arranged by my GP.

The result showed that I had two spinal fractures.

I was later given a DEXA scan, followed by a text message saying ‘you have osteoporosis’. That was it. I was really shocked to be diagnosed in that way – I assumed I would’ve been told to ring or visit the surgery to discuss my results. If it wasn’t for the , I wouldn’t have known what to do. It had taken four months in total from the incident to getting an X-ray, then to being told that I had the condition.

I wanted to see my doctor and discuss the diagnosis and treatment options, especially as I didn’t fully understand what it meant. In the meantime, I called the helpline and spoke to a nurse, who explained everything properly.

There is still some residual pain between my shoulder blades – not great for singing – but I can cope with the pain now.

I had numerous physiotherapy appointments, and found a physio who has really made my life possible again. To start with, I was going twice a week, and it’s been vital to helping my recovery, enabling me to become more physical again and be able to go back to Pilates. But it’s had such a big impact in other ways too – for example, I wasn’t able to hold my niece’s children when they were born, couldn’t get down on the floor to play with them, and couldn’t babysit them as I’m not strong enough. I’m not able to pick up heavy items, so shopping is a bit tricky. Finding a comfortable chair to sit in that won’t hurt my back is also pretty impossible.

I have to hire someone to do the lifting and carrying now at work, so it’s had an impact on my job, leaving me with less money to pay the people who do the artistic work. If I’m on a train and it breaks down, and I have to change platforms halfway through a journey, I suddenly find myself in the worrying position of not being able to carry my luggage up the stairs; I have to plan my travel arrangements carefully. All in all, it’s a shock to the system as I used to be such a robust person – it’s like it’s turned me into a frail old lady!

My husband, who is a lot older than me, has been a saint. At the beginning he was having to do everything in the house. I don’t want to find myself in that position again, so am determined to do all the right things to improve my strength and not take unnecessary risks.

Finding the after my diagnosis was an absolute godsend. The information from being a member has also been really useful, including keeping up to date with developments. You think differently after being told you have the condition, and I don’t think people always realise that having an osteoporosis diagnosis is life-changing.

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